Company Name : American Express
Job Title : Assistant Relationship Manager
Location : New Delhi, DELHI (UT)
Educational Background Required : MBA or Graduate
Experience Required : Minimum 6 months of front line/field sales experience in financial services domain. Candidates with more than 12 months of experience in B2C, IT sales, Ecommerce, Travel, Lifestyle, Healthcare, Real Estate can also apply.
This is a front-line Sales position in the Consumer Cards Sales team, and is responsible for driving business, achieving monthly sales targets and acquiring new customers through consultative selling of our cards products via defined channels of acquisition [Retail, Corporate, Venue-sales]Prospecting for new customers through existing leads and cold calling and maximizing lead generation
Timely execution of all sales activities – leads, campaigns, referrals & any self generated leadsTracking and reporting sales performance including pipeline, acquisition results and market conditions
Set appointments, listen to customer needs and sell most appropriate productResearches and understands prospects before making the callEnsures all applications are fully and accurately completed, and submitted properlyBe the interface between Amex and the customer to resolve any application processing issues
Drive the on-boarding of new customers and initiates spend enablement activitiesKeep up-to-date on products and competition
Attend and participate in regular staff meetingsEngages in regular portfolio planning to determine areas of focus & project accurate full year forecastsAttend relevant industry and partner conferences, tradeshows and networking eventsEnsuring all performance standards are met viz. business targets, controls and compliance
Engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers
Consultative selling experienceProven track-record of meeting and exceeding sales goalsDemonstrated strategic ability– able to link Amex and customer goalsExcellent verbal and written communication, relationship building experience in developing and executing successful sales strategiesExcellent problem solving skills
Excellent planning skills and territory management skillsHigh levels of initiative, self motivation and time managementAbility toinfluence and negotiate with customers both internally and externally and at all levelsAbility to engage and gain commitment effectively across all communication platforms (via telephone, email & face to face)Ability to establish/maintain credibility with customers and partners
About Us :
As a member of the American Express team, you’ll map out a career plan and meet regularly with your leader, providing you with valuable coaching and feedback. We also help employees find the right place in the organization by encouraging them to work in different lines of business and career areas throughout their journey at American Express.
To enhance your skills and knowledge, you can take advantage of an abundance of training and development opportunities, including leadership programs, employee networks, continued education and much more. We recognize that building strong leaders benefits everyone, so our leadership training programs help employees better manage their projects, inspire coworkers and customers to action, and reinforce the values we’ve stood by for more than 160 years.
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