Bank Name : Axis Bank
Job Title : RB – Affluent Business:IS – Service Relationship Manager
Location : Bangalore,CHENNAI,Hyderabad,PUNE,Ahmedabad,Delhi,
Experience: 2 to 3 years
Openings : 6
Ed_vertical : Retail Banking
Department : Affluent
Education: Post Graduation
Responsible for providing best in class customer service experience to the Wealth & Priority Banking customers of both, domestic and Non Resident background.
The Service RM takes care of the transactional needs of HNI customers of some select branches.
Helping the customers with their investment related transactions.
Responsible for monitoring customers for maintaining predefined eligibility criteria.
Promoting use of e-statements, net secure, online bill pay and engaging with existing inactive customers for carrying out banking transactions.
Improving contact ability as well as sale of cross sell products like Investment Products, Credit Cards, Online Trading, Term Deposits.
About Us :
Axis Bank is the third largest private sector bank in India. The Bank offers the entire spectrum of financial services to customer segments covering Large and Mid-Corporates, MSME, Agriculture and Retail Businesses.
The Bank has a large footprint of 2589 domestic branches (including extension counters) and 12,355 ATMs spread across the country as on 31st March 2015. The overseas operations of the Bank are spread over nine international offices with branches at Singapore, Hong Kong, Dubai (at the DIFC), Colombo and Shanghai; representative offices at Dhaka, Dubai, Abu Dhabi and an overseas subsidiary at London, UK. The international offices focus on corporate lending, trade finance, syndication, investment banking and liability businesses.
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