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Banking careers: Job Opportunities At YES BANK

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2013-2014 & 15 Freshers)

http://recruitercard.com/rsatschedule.htm

Bank Name : Yes Bank

Job Title : Quality Team-Sales Alternate

Reference Code: SAC_867

Job Description:
1. Provide timely and comprehensive feedback to the sales team on the employees performance on quality parameters and work closely with them to improve the same
2. To train individual and team on how to stick to the telephone script, branding the call, taking ownership of the call, avoiding dead airtime and closing the call.
3. Touch base with customers to seek feedback on the service provided by the employee
4. Recommend/initiate change in processing steps to reduce /eliminate errors
5. Identify potential risk and mitigates
6. Adequately support the various projects and initiatives which leads to process improvement/enhancement
7. Adherence to internally accepted controls for self
8. Maintain green status on all controls as per the Bank policy
9. Supporting team members with their queries as and when possible

Key Skills:
1.Excellent oral, written and interpersonal communication skills.
2. Listening and analytical skills.
3. knowledge/expertise with PC hardware and software (Word and Excel
4. Strong knowledge of customer care processes and techniques.
5. Ability to work well in a team environment.

Location: Mumbai

About Us :
YES BANK, India’s fourth largest private sector Bank, is the outcome of the professional & entrepreneurial commitment, vision & strategy of its Founder Rana Kapoor and his top management team, to establish a high quality, customer centric, service driven, private Indian Bank catering to the Future Businesses of India.

Since its inception in 2004, YES BANK has fructified into a ‘“Full Service Commercial Bank” that has steadily built Corporate and Institutional Banking, Financial Markets, Investment Banking, Corporate Finance, Branch Banking, Business and Transaction Banking, and Wealth Management business lines across the country, and is well equipped to offer a range of products and services to corporate and retail customers. YES BANK has adopted international best practices, the highest standards of service quality and operational excellence, and offers comprehensive banking and financial solutions to all its valued customers. Today, YES BANK has a widespread branch network of over 572 branches across 375 cities, with 1170+ ATMs and 2 National Operating Centers in Mumbai and Gurgaon.

Apply Here :

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2013-2014 & 15 Freshers)

http://recruitercard.com/rsatschedule.htm

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