Company Name: Bosch
Job Title: Senior Engineer / Assistant Manager – Customer Support (Quality)
Experience: 2 to 5 years
Reference no: IN00004776
Customer quality support to OE customers on DS products for field issues within warranty & also for 0-km traded parts
Co-ordination of analysis of field returned parts & Q topics with local analysis centre & Bosch plants
Responsible for monitoring day to day Quality issues (0-km & field) from OE customers
Preparation for management reporting & Quality review meetings with customers
Supporting OE customers for Joint investigation of field complaints on need basis
B.E / B.Tech in Automobile with 2 to 5 years of experience
Knowledge on basic functioning of fuel injection systems (conventional and common rail systems)
Knowledge on Overview of Diesel engines & Quality tools
Experience in Automobile service and handling warranty claims
Experience on Diesel fuel injection equipment especially common rail systems
Experience / familiarity of working with IQIS on SAP
In India, Bosch is a leading supplier of technology and services in the areas of automotive and industrial technology, consumer goods and building technology. Additionally, Bosch also has in India, the largest development centre, outside Germany, for end to end engineering and technology solutions.
The Bosch Group operates in India through six companies, viz, Bosch Limited, Bosch Chassis Systems India Limited, Bosch Rexroth India Limited, Robert Bosch Engineering and Business Solutions Limited, Bosch Automotive Electronics India Pvt Ltd, Bosch Electrical Drives India Pvt Ltd. In India, Bosch set up its manufacturing operation in 1953, which has grown over the years to include 10 manufacturing sites and 7 development and application centers Bosch Group in India employs over 26,000 associates. In India it generated consolidated revenue of nearly ? 13,200 crores in 2013.
In India Bosch Limited is the flagship company of the Bosch Group. It earned revenue of over ? 8400 crores in 2012.
The Bosch Group is a leading global supplier of technology and services. In 2013, its roughly 281,000 associates generated sales of 46.1 billion euros. (NB: Due to a change in accounting policies, the 2013 figures can only be compared to a limited extent with the 2012 figures). Its operations are divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building Technology.
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