Sponsored Ads



Convergys Recruitment Notification 2015

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)

http://recruitercard.com/rsatschedule.htm

Company Name: Convergys

Job Title: Technical Support Representative

Location: Pune, India,

Experience: 1 year

Requisition #: 100495

Job Description:
Provide best-in-class customer service, problem resolution and technical troubleshooting to customer queries over the voice based phone service.
Support customers across Telecommunication, Financial Services, Healthcare, Technology vertical.
Troubleshoot customer issues related to internet broadband, cable, DTH, modem, router, mobile handset etc.
Meet customer requirements through first contact resolution.
Work in a 24×7 work environment; rotational /night shifts and no fixed weekly offs.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.

Candidate Profile: Education and Experience
College Graduates (any stream) – Fresher or Experienced β€˜or’ High school pass with minimum 1 year of experience in an international call center
Should have excellent communication and English speaking skills
Knowledge of basic computer operations.
Ability to learn.
Courteous with strong customer service orientation.
Dependable with proficient attention to detail.
Good listening and responding skills.

About Us:
We are excited to announce that Convergys has completed its acquisition of Stream, creating a world-class customer management firm made up of 125,000 employees working in more than 150 service centers and 31 countries. Both companies are known for providing exceptional service. Now, combining the best assets of each, we offer greater expertise and services for our clients and many more career opportunities for our talented employees.
Clients and customers around the globe can now benefit from our expanded geographic footprint, language capabilities, and breadth and depth of services.

Apply Here:

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)

http://recruitercard.com/rsatschedule.htm

Sponsored Ads




 

Sponsored Ads



Sponsored Ads



Sponsored Ads