Company Name: EMC
Job Title: Tech Support Engineer II-(Documentum, WebTop, Web Publisher & D2)
Experience: 2-5 Years
Job ID: 163694BR
Provide technical engineering support to our Enterprise customers running the Documentum platform.
Experience with the Documentum Server products suite a definite asset for this position.
Provide advanced troubleshooting and diagnostics.
Perform testing and reproduction of customer reported issues.
Provide product specific bug replication and patch verification.
Apply your advanced knowledge of Unix and/or Windows, Application servers and RDBMS to provide engineering expertise on infrastructure related issues that impact the performance of the Documentum suite of Enterprise Content Management Software.
Working knowledge in Documentum
Experience with various Documentum technologies and products including Content Server and Web.
Content Server (Installations/upgradations),DQL/API,LDAP, Full text Index Server ,Content Transformation server(DTS/ADTS/MTS)
Web : WDK/ Webtop/DA/Web publisher/DAM/DCM/workflows & Life cycles/RPS and Process Builder
Experience in D2 is good
Experience on Documentum Compliance Manager and Records Manager/Retention Policy Services/Physical Records Manager
Site Caching Services/Interactive Delivery Services/Interactive Delivery Services Accelerated
EMC India COE is a key product engineering and services centre outside of North America and creates a compelling value proposition for customers and EMC – that of market innovation, solutions and services and engineering excellence. The world-class campus of India COE, sprawls across a total area of 1 million square feet and hosts different business units under one roof. Coming from various culture and background, our employees exhibit diversity in true sense. The centre is equipped with state of the art labs and infrastructure and there is a strong focus on people, skills and technology. With the foundation for growth firmly in place, India COE has embarked on its evolution to the next level- the stage of maturity and value centric growth. Come, Join us and be a part of our growth journey.
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