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Ericsson Job Openings For Engineering Graduates – Apply Now!

Company Name : Ericsson

Job Title : Support Engineer

Location : Gurgaon, Haryana, IN

Req ID: 152492


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Job Summary

The Support Engineer is responsible for handling problems that have been reported by customers or other Ericsson support organizations.

As BSS SUM Engineer, we need to ensure that Customer Network are kept at latest ICP Level.The work requires that we are are competent to load ICPs on multiple CS Nodes.

Responsibilities & Tasks

Customer Issue handling
Handling of proactive support
Software Update Management (SUM) handling
Knowledge Management Tool (KCS) Coaching
Remote Service Gateway (RSG) Coaching

Position Qualifications

Core Competences:

Negotiation & Argumentation skills
Administrative Skills
Planning & Organizing skills
Problem solving & strategic thinking
Presentation & communication skills
Software support
Network level competence
Delivering Results & Meeting Customer Expectations
Analyzing
Presenting & Communicating Information
Applying Expertise & Technology
Planning & organizing
Working with People

Preferred Qualifications & Experience Requirements:

Customer issue handling
Handling of proactive support (optional)
Software Update Management handling (optional)
KCS Coaching (optional)
RSG Coaching (optional)
Position Qualifications :

Should have Linux/Solaris Knowledge

Should have the knowledge of SS7, IN protocols, SIGTRAN/CIP-IP
Should have excellent knowledge of TCP/IP
Knowledge of Shell scripting, Perl and Java will be required
Should have the knowledge of all CAMEL Flows
Should be aware of Processes and all tools
Ability to work effectively in cross functional teams
Should have database knowledge
Knowledge of Ericsson BSS-Nodes.

Core Competences:

Negotiation & Argumentation skills
Administrative Skills
Planning & Organizing skills
Problem solving & strategic thinking
Presentation & communication skills
Software support
Network level competence
Delivering Results & Meeting Customer Expectations
Analyzing
Presenting & Communicating Information
Applying Expertise & Technology
Planning & organizing
Working with People

Job Segment: Telecom, Telecommunications, Consulting, System Administrator, Engineer, Technology, Engineering

About Us :
At Ericsson, we strive to connect everyone, wherever they may be. Because by being connected, people can take part in the emerging global collaboration that is the Networked Society -?? a society in which every person and every industry is empowered to reach their full potential.

Our services, software and infrastructure – especially in mobility, broadband and the cloud – are enabling the communications industry and other sectors to do better business, increase efficiency, improve their users’ experience and capture new opportunities.
By enabling the Networked Society, we make a real difference to people’??s lives, and the world we live in.

Apply Here : 

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2015-2016 & 17 Freshers)

http://recruitercard.com/rsatschedule.htm

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