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Genpact Recruitment 2016 – Apply Online

Company Name : Genpact

Job Title : Order To Cash-Assistant Manager

Job id : CPG003685

Location : Noida

Required Work Experience:
2+ experience in team management Relevant team management experience – over 10 people Previous experience in a BPO/Call Center/Shared Services environment (represents and advantage)
Project Management skills with skills on time and budget control
Relevant industry experience for the position applied

Key Roles and Responsibilities :
Responsible for day-to-day delivery of key activities and reporting within their specific process area / cell and ensure completeness in a timely and accurate mannerIdentify and resolve day to day issues and act as a point of escalation for issues e.g. customer facing
Review operational performance including dashboard reviews and follow up / validationPerform activities for more complex processes and/ or of sensitive nature and deliver operational excellence
Providing sign-off or approval where needed and act as a process SMEEnsure compliance to internal controls, standards and regulations linked to the business process and lead internal audits and quality assuranceDefining treatment strategies for AR
Supporting team in daily activities

About Us :
Genpact (NYSE: G) stands for “generating business impact.” We are a global leader in digitally-powered business process management and services. We architect the Lean DigitalSM enterprise through our patented Smart Enterprise Processes (SEPSM) framework that reimagines our clients’ operating models end-to-end, including the middle and back offices. This creates Intelligent OperationsSM that we help design, transform, and run. The impact on our clients is a high return on transformation investments through growth, efficiency, and business agility. For two decades, first as a General Electric division and later as an independent company, we have been passionately serving a few hundred strategic clients including approximately one-fifth of the Fortune Global 500, and have grown to over 70,000 people in 25 countries, with key offices in New York City. The resulting business process and industry domain expertise, and experience running complex operations, are a unique heritage and focus that help us drive the best choices across technology, analytics, and organizational design.

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