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Graduates Fair 2014: Unisys is Calling All Graduates!

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2013-2014 & 15 Freshers)

http://recruitercard.com/rsatschedule.htm

Company Name: Unisys

Job Title: Operations Analyst 2 MSFT Retail Job

Location: Bangalore , India

Regular/Temporary: Regular

Day to Day Work
6FTE of OA2 (W00344) Engineers for Microsoft Retail new scope addition at BLR L2 SD.

As a CRM & Point of Sale Support Engineer, you will work within a team of other highly experienced IT operations professionals to deliver best in class services to Microsoft stores supporting Point of sale (POS) and other store systems. Working weekends and some holidays is required.
Role:
– Perform Level 2 support for CRM and POS applications:
o Perform daily maintenance tasks and checks intended to promote CRM and POS stability
o Take Level 1 escalations from Helpdesk and resolve in a timely manner as defined by the OLA’s agreed with in Retail Operations Group.
o Ensure unresolved issues are escalated to Level 3 in a timely manner as defined by the OLA’s agreed within Retail Operations Group.
– Experience with both logical and physical SQL Server data models
– Experience with several different SQL Server replication models
– Experience with both logical and physical data models
– Strong analytical abilities and quantitative/problem solving skills as related to SQL and IIS
– Troubleshoot origin of errors, website, app servers, network, and database
– Troubleshoot issues related to IIS, App Pool, and Microsoft .NET environment
– Monitor incidents and drive expeditious resolution based on priority
– Troubleshoot hardware and software issues as related to Microsoft Dynamic AX POS
– Follow up with customers on incidents and resolution to ascertain complete satisfaction
– Experience in Active Directory, enterprise data networks would be a plus
– Participate in 24×7 L2 on-call rotation
– Collaborate across functional groups and drive incidents and problems to resolution or proper hand-off
– Continually meet or exceed SLAs and OLAs
– Generate weekly progress reports
– Perform other tasks as assigned by manager
– Working weekends is required and some holidays is required

Qualifications:
– 3+ years of SQL Server 2005/2008 experience
– 2+ years of IIS experience
– Technical certification of relevant technology would be a plus
– A BA/BS degree in Information Systems or engineering degree or equivalent experience
– Understanding Microsoft Retail solutions such as POS, CRM, AX would be a plus
– Outstanding verbal and written communication skills
– Experience of ITIL V3 based Service Operations

Job Segment: Operations Manager, Engineer, Information Systems, Database, Operations, Engineering, Technology

About Us:
Unisys is a global information technology company that solves complex IT challenges at the intersection of modern and mission critical.

We work with many of the world’s largest companies and government organizations to secure and keep their mission critical operations running at peak performance;

streamline and transform their data centers; enhance support to their end users and constituents; and modernize their enterprise applications. We do this while protecting

and building on their legacy IT investments.

Our offerings include outsourcing and managed services, systems integration and consulting services, high-end server technology, cybersecurity and cloud management

software, and maintenance and support services. Unisys has more than 23,000 employees serving clients around the world.

Apply Here:

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2013-2014 & 15 Freshers)

http://recruitercard.com/rsatschedule.htm

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