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Infosys Job Registration Link For Freshers 2014 Apply Now…

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2013-2014 & 15 Freshers)

http://recruitercard.com/rsatschedule.htm

Company Name : Infosys

Job Title : Process Executive

Location : Pune , Maharashtra , India

Experience : Entry Level

Process Compliance :
In a voice process – Effectively executes calls of the clients customers, resolves query/issue as per
deliverables outlined, maintains voice quality as per standard agreed, handles repetitive calls and strives for target
maximization IN ORDER TO meet quality standards. In a data process – Executes client transactions i.e. attends to the
transactions, verifies basic information, and closes customer query /issue as per defined SOP/ parameters prescribed;
Ensures appropriate documentation of the upshot from the last transaction on the clients’ account as per the prescribed
format. IN ORDER TO meet quality standards.

SLA Compliance :
In a data process – Executes transactions as per prescribed guidelines and timelines such as verifying
documents, processing bills, analysis of data, responding to complaints/queries on mail, interacting with vendors for order
management depending on the process (the nature of the transaction would depend on the process) IN ORDER TO meet
SLA targets. In a voice process – Follows all predefined procedures, adheres to all the laws regarding telesales applicable in
that specific location in order to meet SLA target and to ensure that the performance parameters are met and exceeded IN
ORDER TO meet SLA targets

About Us :
At Infosys, we believe our responsibilities also extend beyond business. That’s why we established the Infosys Foundation to provide assistance to some of the most socially and economically depressed sectors of the communities in which we work. And it’s why we behave ethically and honestly in all our interactions — with our clients, our partners and our employees.
Infosys is a global leader in consulting, technology and outsourcing solutions. We enable clients, in more than 30 countries, to stay a step ahead of emerging business trends and outperform competition. We help them transform and thrive in a changing world by co-creating breakthrough solutions that combine strategic insights and execution excellence.
With US$8.25 billion in annual revenues and 160,000+ employees, Infosys is Building Tomorrow’s Enterprise today

Apply Here : 

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2013-2014 & 15 Freshers)

http://recruitercard.com/rsatschedule.htm

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