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Infosys Recruitment 2014 for Freshers Graduate….

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2013-2014 & 15 Freshers)

http://recruitercard.com/rsatschedule.htm

Company Name : Infosys

Job Title : Process Executive

Location : Bangalore,Karnataka,India

Process Compliance :
In a voice process – Effectively executes calls of the clients customers, resolves query/issue as per
deliverables outlined, maintains voice quality as per standard agreed, handles repetitive calls and strives for target
maximization IN ORDER TO meet quality standards. In a data process – Executes client transactions i.e. attends to the
transactions, verifies basic information, and closes customer query /issue as per defined SOP/ parameters prescribed;
Ensures appropriate documentation of the upshot from the last transaction on the clients’ account as per the prescribed

Responsibilities :
SLA Compliance : In a data process – Executes transactions as per prescribed guidelines and timelines such as verifying
documents, processing bills, analysis of data, responding to complaints/queries on mail, interacting with vendors for order
management depending on the process (the nature of the transaction would depend on the process) IN ORDER TO meet
SLA targets. In a voice process – Follows all predefined procedures, adheres to all the laws regarding telesales applicable in
that specific location in order to meet SLA target and to ensure that the performance parameters are met and exceeded IN
ORDER TO meet SLA targets

About Us :
In 1981, seven engineers started Infosys Limited with just US$250. From the beginning, the company was founded on the principle of building and implementing great ideas that drive progress for clients and enhance lives through enterprise solutions. For over three decades, we have been a company focused on bringing to life great ideas and enterprise solutions that drive progress for our clients.
We recognize the importance of nurturing relationships that reflect our culture of unwavering ethics and mutual respect. It’ll come as no surprise, that 97 percent (as of March 31, 2014) of our revenues come from existing clients.
Infosys has a growing global presence with over 73 offices and 93 development centers in the United States, India, China, Australia, Japan, Middle East, and Europe.

Apply Here : 

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2013-2014 & 15 Freshers)

http://recruitercard.com/rsatschedule.htm

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