Company Name: Airtel
Job Title: Beat Trainer – Own Retail – Assistant Manager
Location: Hyderabad – Telangana
Experience: 3-4 years
Job No: IND08836
Our new Own Retail stores will run off outsourced manpower. Training this manpower will be a critical success factor for these stores. Working with the head of Training & Own Retail Head, this role will focus on ensuring error free execution of the agreed training strategy for Own Retails, across all Circles. The key areas of training will include:
CS process training
Device familiarity & selling skills training
Mobile Technology landscape
Create Beat Plan basis training need identification.
Train OR team on Product selling and customer experience management.
Ensure implementation of training guidelines at stores.
Travel stores to train the CROs and conduct training need analysis trainings resulting in increase in sales.
Monitor, review and drive performance of CRO
Qualification & Key skills/ competencies:
Graduation in any stream
Must have : 3-4 years as a trainer, Preferred sectors : Training organizations, retail, telecom, Willing and enjoying travel, Vernacular language capability
Team management – Self motivated
Familiarity with training content creation processes
Telecom Sales Training background
Bharti Airtel Limited is a leading global telecommunications company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi, India, the company ranks amongst the top 3 mobile service providers globally in terms of subscribers. In India, the company’s product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed DSL broadband, IPTV, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G and 4G wireless services and mobile commerce. Bharti Airtel had over 324 million customers across its operations at the end of March 2015.
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