Company Name: CA Technologies
Job Title: Associate Information Services Engineer
Location: Hyderabad, Andhra Pradesh
Experience: 0 to 2 years
Requisition No: 135482
This position is responsible to create and modify technical information. Author basic Information Services deliverables, communicate with technical staff, and use the products they document. Deliverables must be appropriate for the intended audience and follow Information Services standards.
Assist with implementing new procedures, processes, and corporate directives.
Participate as a key member of the assigned engineering scrum teams to ensure required customer technical content is written, reviewed, and published.
Manage project assignments.
Consistently author content that is technically accurate and compliant with standards.
Review, assign, and resolve defects and enhancement requests in appropriate defect tracking tools.
Typical Role definition:
Professional Staff. Works under general supervision. Has learned the fundamental concepts, practices, and procedures of a particular field of study, not yet the formal application of these concepts, practices, and procedures.
Skills & Competencies:
Author and edit deliverables for online and printed distribution.
Author content for a global audience.
Restructure an existing documentation set to improve usability.
Perform independent research to understand the product.
Communicate clearly and effectively with Information Services and cross-functional product teams.
Set priorities and escalate issues appropriately.
CA Technologies (NASDAQ: CA) creates software that fuels transformation for companies and enables them to seize the opportunities of the application economy. Software is at the heart of every business, in every industry. From planning to development to management and security, CA is working with companies worldwide to change the way we live, transact and communicate.
CA software and solutions help our customers drive enterprise-wide productivity, offer differentiated user experiences and open new growth opportunities. And we are able to deliver this value across multiple environments—mobile, private and public cloud, distributed and mainframe. Our goal is to be recognized by our customers as their critical partner in the new application economy.
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