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Opportunities at Ericsson – Wanted Engineering Graduates – Apply Now

Company Name: Ericsson

Job Title: Support Engineer

Location: Gurgaon, Haryana,

Experience: 3 year

Req ID: 105785

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Job Summary
The Support Engineer is responsible for handling problems that have been reported by customers or other Ericsson support organizations.

Responsibilities & Tasks
Customer Issue handling
Handling of proactive support
Software Update Management (SUM) handling
Knowledge Management Tool (KCS) Coaching
Remote Service Gateway (RSG) Coaching

Position Qualifications:
Core Competences:
Negotiation & Argumentation skills
Administrative Skills
Planning & Organizing skills
Problem solving & strategic thinking
Presentation & communication skills
Software support
Network level competence

Minimum Qualifications & Experience Requirements:
Second Line Customer Support
Emergency Support
Remote Integration and SWDP Support

At least 3 year experience in Ericsson GSM RAN nodes (RBS, APZ, BSC).
Familiar to the Radio Access Network Support & Supply activities
Work well under high pressure
Pro-active, customer-oriented with good customer communications.

About Us:
At Ericsson, we strive to connect everyone, wherever they may be. Because by being connected, people can take part in the emerging global collaboration that is the Networked Society – a society in which every person and every industry is empowered to reach their full potential.
Our services, software and infrastructure – especially in mobility, broadband and the cloud – are enabling the communications industry and other sectors to do better business, increase efficiency, improve their users’ experience and capture new opportunities.
By enabling the Networked Society, we make a real difference to people’s lives, and the world we live in.

Apply Here:

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)


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