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Opportunities at GE Capital – Wanted Graduates of all Streams – Apply Now

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)

http://recruitercard.com/rsatschedule.htm

Company Name: GE Capital

Job Title: Assistant Manager Job

Location: Gurgaon, India

Experience: 2 years

Job Number: 2179829

Job Description:

Role Summary/Purpose:
Assistant Manager, Dialer operations will be responsible for Handling OB and IB services and SLA’s and all the metrics related to Dialer and IB services.
This role will require competency in handling IB skilling , console management , OB Dialer management, reporting for all the metrics periodically and a strong real time skill monitoring.

Essential Responsibilities:
IB Skilling
IB forcasting and scheduling for custmer service
Maintaing all the SL’s for IB including abandoned rate and ASA
Reporting for all the SLA’s to senior managment
Preparing dashboards for review
Outbound Dialer managemnt
Uploading the call data on Dialer and monitoring all the outbound services
Candidate should have strong team sprirt
Working knowledge of MS outlook including Excell , Access , advance excell including macros
Working knowledge of SQL and VBA will be a advantage ( Not a mandate )
Candidate should be willing to work in rotational shifts
This role will require quick decission making and problem solving skills

Qualifications:
Graduate in any stream with atleast 2 years of experiance in Dialer operations and RTM

About Us:
GE is building the world by providing capital, expertise and infrastructure for a global economy. GE Capital has provided billions in financing so businesses can build and grow their operations and consumers can build their financial futures. We build appliances, lighting, power systems and other products that help millions of homes, offices, factories and retail facilities around the world work better.

Apply Here:

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)

http://recruitercard.com/rsatschedule.htm

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