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Opportunities at Infosys – Recruitment for Freshers & Expd – Apply Online

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2013-2014 & 15 Freshers)

http://recruitercard.com/rsatschedule.htm

Company Name : Infosys

Job Title : Assistant Accountant

Reference Code: Inf_EXTERNAL_10008315_4

Location: Bangalore , Karnataka , India

Experience Required: Entry Level (< 2 Years Relevant Experience)

Job Description:
Responsibilities:
Process Reengineering  : Delivers on the new process / approach IN ORDER TO meet client / internal goals
Knowledge Management : Shares experiences IN ORDER TO facilitate capture of tacit knowledge
Customer Interaction : Resolves individual cases that need re-work IN ORDER TO ensure high C-Sat / NPS score from theend user.
Process Compliance : In a voice process – Effectively executes calls of the clients customers, resolves query/issue as perdeliverables outlined, maintains voice quality as per standard agreed, handles repetitive calls and strives for targetmaximization IN ORDER TO meet quality standards. In a data process – Executes client transactions i.e. attends to thetransactions, verifies basic information, and closes customer query /issue as per defined SOP/ parameters prescribed;Ensures appropriate documentation of the upshot from the last transaction on the clients’ account as per the prescribedformat. IN ORDER TO meet quality standards.
SLA Compliance : In a data process – Executes transactions as per prescribed guidelines and timelines such as verifyingdocuments, processing bills, analysis of data, responding to complaints/queries on mail, interacting with vendors for ordermanagement depending on the process (the nature of the transaction would depend on the process) IN ORDER TO meetSLA targets. In a voice process – Follows all predefined procedures, adheres to all the laws regarding telesales applicable inthat specific location in order to meet SLA target and to ensure that the performance parameters are met and exceeded INORDER TO meet SLA targets

About Us :
Infosys is a global leader in consulting, technology, and outsourcing solutions. As a proven partner focused on building tomorrow’s enterprise, Infosys enables clients in more than 30 countries to outperform the competition and stay ahead of the innovation curve. With US$8.25bn in FY14 revenues and 160,000+ employees, we provide enterprises with strategic insights on what lies ahead. We help enterprises transform and thrive in a changing world through strategic consulting, operational leadership, and the co-creation of breakthrough solutions, including those in mobility, sustainability, big data, and cloud computing

Apply Here :

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2013-2014 & 15 Freshers)

http://recruitercard.com/rsatschedule.htm

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