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Opportunities at Mphasis – Recruitment for Freshers – Apply Online

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)

http://recruitercard.com/rsatschedule.htm

Company Name: Mphasis

Job Title: Technical Support Associate

Location: Mangalore

Experience: 0 – 1 years

Job Description:

Mphasis Roles & Responsibilities
Handling Inbound Calls
Handling technical queries for US Clients.
Participate in coaching’s, reviews and training assessments with department managers

Standards for Measuring Success:
Customer Satisfaction Index
Average Handle Time
Quality scores etc.

Desired Candidate profile
Fresher’s – Any graduate from any stream.
BE Graduates below 60% aggregate without backlogs.
Undergraduates/PUC with experience can also apply.
Willing to work in 24/7 shifts.
Basic knowledge of Computers
Any two weekly offs.
Excellent communication skills in English.

Skill Set
Customer focused, good communication and adaptable to the work environment.

Qualification
Any Graduates, BE Graduates below 60% aggregate without backlogs, Undergraduates/PUC with experience can also apply.

About Us:
Mphasis is a leading IT solutions provider, offering Applications, Business Process Outsourcing (BPO) and Infrastructure services globally through a combination of technology knowhow, domain and process expertise.
Mphasis Limited (then, Mphasis BFL Limited) was formed in June 2000 after the merger of the US-based IT consulting company Mphasis Corporation (founded in 1998) and the Indian IT services company BFL Software Limited (founded in 1993).
Over the years we have left an indelible impression in the IT solutions domain with an impressive clientele and an extensive global presence. The accolades we have been garnering can be attributed to our undeterred focus in delivering quality solutions across verticals that meet the challenging requirements of our esteemed customers. Our integrated solutions offering is aimed at creating value for our customers, helping them in improving their business processes with minimum hassles and capital outlays. The perfect blend of technical excellence, business performance monitoring, business intelligence and customer experience management is what makes us endearing to our clients.

Apply Here:

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)

http://recruitercard.com/rsatschedule.htm

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