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Opportunities at Red Hat – Recruitment for Engineering – Apply Online

Company Name: Red Hat

Job Title: Technical Support Engineer

Location: Pune

Experience: 2+ years

Job ID: 51466

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Job summary:
Red Hat’s Technical Support team is looking for a Technical Support Engineer to join us in Pune, India. In this role, you will provide production technical support, as well as developer-to-developer assistance for Red Hat JBoss Middleware technologies, online and on the phone. You’ll collaborate regularly with middleware support experts, Research and Development, and Engineering as you support enterprise Java applications and deliver middleware solutions to customers of all sizes. This is a great opportunity to grow your skills while working at the world’s leading open source technology company.

Primary job responsibilities:
Own the resolution of customer issues from initial contact through complete customer satisfaction
Work with support or product development teams to work around or resolve product issues
Create knowledge base articles and technical notes
Proactively stay up to date with the latest technologies related to Red Hat products and the underlying technologies
Develop a deep understanding of Red Hat JBoss Middleware

Required skills
Passion for learning new open source middleware technologies
Excellent verbal and written communication skills in English
Solid analytical, interpersonal, communication, and technical writing skills
2+ years experience with Java/JEE technologies like JMS, Web Services, Servlets/JSP, EJB, JDBC, Hibernate, or Tomcat
Basic hands-on experience with Red Hat JBoss Enterprise Application platform or any other application server, e.g. WebSphere or WebLogic

About Us:
We help more than 90% of Fortune 500* companies solve business challenges, align their IT and business strategies, and prepare for the future of technology. We do this by providing secure solutions through an open business model and an affordable, predictable subscription model.

Apply Here:

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)


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