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Opportunities at Red Hat – Recruitment for Engineering – Apply Online

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)

http://recruitercard.com/rsatschedule.htm

Company Name: Red Hat

Job Title: Technical Support Engineering Internship

Location: Pune, India

Experience: 2 years

Job ID: 50218

Job summary:
The Red Hat Global Support Services (GSS) team is looking for an intern to join us in Pune, India. In this internship, you will be part of a team that focuses on resolving issues for enterprise customers by providing high-level technical support and sustaining engineering services to maximize up-time and reduce IT costs. You’ll have the opportunity to work with leading open source developers to create new solutions and customer offerings. You will also receive on-the-job training, including an introduction to Red Hat products like Red Hat Enterprise Linux (RHEL) and related technologies including virtualization, storage, clustering, cloud, and satellite, as well as soft skill training. This position has the potential to convert to a full-time role.

Responsibilities
Perform basic investigation and problem solving for customer issues
Gather information for each bug and provide analysis to fully understand the problem
Propose and discuss fixes or workarounds and provide advice to educate customers
Collaborate with Engineering, product management, and support management teams to prioritize customer requests
Incorporate your findings to Red Hat’s knowledge base
Support Red Hat’s global customers on technical issues through phone, chat, or remote access tools

Required skills
Basic understanding of Linux, UNIX, and open source
Candidates must have graduated within the last 2 years with a bachelor’s degree or higher in a technical field like computer science, IT, or engineering, and have received 60% marks in their final year
Red Hat Certified Engineer (RHCE) is a major plus
Familiarity with C and development tools like GCC
Knowledge of networking and UNIX-like services and concepts
Good analytical and reasoning skills
Excellent written and verbal English communication skills

About Us:
We help more than 90% of Fortune 500* companies solve business challenges, align their IT and business strategies, and prepare for the future of technology. We do this by providing secure solutions through an open business model and an affordable, predictable subscription model.

Apply Here:

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)

http://recruitercard.com/rsatschedule.htm

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