Company Name: Thomson Reuters
Job Title: Lead Storage Engineer
Experience: 3+ years
Job Id: JREQ069164
This Lead Engineer role will be responsible for support and administration of mission critical SAN and Backup storage infrastructure across Thomson Reuters. As a Lead Engineer, you will ensure that the SAN storage and Backup infrastructure effectively supports the ongoing business operations, revenue, and strategic direction. You will collaborate closely with your peers and colleagues within the Global Storage Support team ensuring we deliver quality service to our customers.
Major Areas of Accountability
Manage and troubleshoot storage issues following proper escalation paths and liaise with internal DCIS teams and storage vendors
Troubleshoot, Investigate and drive resolution of complex problems and incidents. Ensure proper handoff and ownership of critical storage issues
Adhere to Thomson Reuters change and incident management policies
Collaborate with the Design and Engineering and Service Introduction teams to bring new Infrastructure capabilities into the support team
Collaborate closely with Design and Engineering and Life Cycle management teams to keep the HW/SW infrastructure stacks at supported standards
Bachelor’s degree in Computer Science or related discipline
8+ years technology experience
3+ years of experience as a Lead storage Engineer
5+ years of experience with EMC VMAX and HDS VSP storage infrastructure and tools.
5+ years of experience with EMC Avamar, Netbackup or TSM backup technologies
3+ years of experience with Brocade or Cisco Fibre Channel infrastructure and tools.
2+ years of experience with EMC Data domain
We combine industry expertise with innovative technology to deliver critical information to leading decision makers in the financial and risk, legal, tax and accounting, intellectual property and science and media markets, powered by the world’s most trusted news organization.
Thomson Reuters shares are listed on the Toronto and New York Stock Exchanges (symbol: TRI).
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