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Red Hat Job Opportunities For Engineering Graduates – Apply Now

Company Name: Red Hat

Job Title: Associate Technical Support Engineer

Location: Pune

Experience: 3+ years

Job ID: 52440

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Job summary:
The Red Hat Global Support Services (GSS) team is seeking an Associate Technical Support Engineer to join us in Pune, India. Our team is dedicated to resolving the issues of our enterprise customers quickly and effectively. In this role, you will provide high-level technical support and sustaining engineering services designed to maximize up-time and reduce IT costs.

Resolve complex customer problems with Xorg server, graphical applications, and Linux desktops
Analyze upstream development against current customer reported defects and develop patches to resolve the issue
Use available tools to investigate and troubleshoot technical issues
Record customer interactions to include investigation, troubleshooting, and the resolution of issues
Work closely with Red Hat’s production support engineers, technical account managers, and development engineering

Required skills
3+ years of experience as a support, sustaining, or development engineer, or other directly related experience in an enterprise environment
Understanding of X11 protocol, Xorg server, and drivers internals, Xlib/Xt/OpenMotif, GTK+, and Qt tool-kits, as well as the Gnome and KDE desktops and applications, and HAL, DBUS, PolicyKit, ConsoleKit, and DeviceKit
Linux operating system installation, configuration, upgrades, and maintenance experience
Understanding of GStreamer, NetworkManager, Pulseaudio, ALSA, and other packages included in a Linux distribution

About Us:
We help more than 90% of Fortune 500* companies solve business challenges, align their IT and business strategies, and prepare for the future of technology. We do this by providing secure solutions through an open business model and an affordable, predictable subscription model.

Apply Here:

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)


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