Company Name: Sutherland
Job Title: CRM – Specialist -Software Eng
Job Id: 2016-27044
Enable the workforce: Support and maintain technological and security infrastructures
Help others: Relate to customers to remedy their frustration or confusion in resolving issues
Support the team: Remove obstacles that may be hindering individual and group progress
Keep management updated: Relay important information in the form of timely and accurate reports
Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
Be customer-oriented in managing communications and issues
Have strong verbal and written communication skills; be able to communicate technical concepts in a clear, constructive, and professional manner to non-technical users
Be reliable in following through with commitments and responsibilities
Be creative and resourceful in finding effective solutions to problems and situations
Required Skills/Education: ASP.Net, C#, JQuery, Ajax, MVC, MS SQL Server 2008 / 2012, SSIS / SSRS
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO companies employing over 30,000+ professionals across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, Philippines, Slovakia, Sweden, United Arab Emirates, United Kingdom, and the United States.
Since inception, Sutherland has remained laser-focused on a single mission: to help our clients maximize their customer lifetime value and increase their competitive advantage by helping drive productivity and efficiency while delivering measurable results.
Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)