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TATA Hiring Engineering Graduates(0-4Yrs) – Apply Online

Company Name: Tata Communications

Job Title: Customer Service Executive – Service Delivery

Location: India – Pune

Experience: 0-4 years

Req ID: 136009

Education: Engineering Graduate

Job Description:
Scrutinize orders logged by sales teams for completeness before commencement of delivery, process orders as per guidelines. Provide inputs to supervisor on provisioning issues to be discussed with the Service Assurance teams. Has enough knowledge within Provisioning & Configuration Management to allow them to apply their knowledge efficiently and work productively with broad instruction. Regularly participate in important projects or activities as a full contributing team member, is able to proactively identify important issues or risks, seeks the appropriate level of guidance and advice to ensure delivery of quality outcomes. Operational role which is responsible for delivering results that have direct impact on the achievement of results within Provisioning & Configuration Management. Works under direct supervision. Able to identify problems and provide inputs to improve, change or adapt existing methods and techniques drawing from personal experiences and feedback. Actively acquires more complex skills, techniques, operating practices, knowledge of abstract concepts in order to progress toward full proficiency in the field of specialisation. Has skills and knowledge that will allow them to adapt to effectively deal with unfamiliar issues, challenges, problems within their field of specialisation.

About Us:
Over the past decade, Tata Communications has evolved from a wholesale service provider serving the Indian market to a leading provider of A New World of Communications™ to enterprise customers and service providers worldwide.

Tata Communications is a global company with its roots in the emerging markets. Headquartered in Mumbai and Singapore, it has more than 8,000 employees across 38 countries. The $3.2 billion company is listed on the Bombay Stock Exchange and the National Stock Exchange of India and is the flagship telecoms arm of the $103.3 billion Tata group.

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