Company Name : Thomson Reuters
Job Title : Systems Engineer
Job Id : JREQ068989
Location : India-Karnataka-Bangalore
Role and responsibility :
Liaise with the broader Tech Ops world for the business and application teams Achieves maximum system availability and timely completion of the scheduled production workloads. To ensure that business critical task checklists are followed and that all scheduled events are completed correctly in a timely and efficient manner
To ensure correct referral and escalation of such issues To produce routine daily logs, exception reports and to produce reports on major service incidents To ensure personal awareness of and adherence to established Incident Management, Change Management, and Problem Management procedures Produces and maintains documentation as per departmental document control standards, including support documents, project plans and status reports with a focus on process improvement.Identifies and reports deficiencies in systems, service and procedures and ensure that they are updated where necessary.Acts as advisor to group and may become actively involved, as required, to meet schedules and resolve problems..
Provides diagnostic and troubleshooting support for systems, applications and customers.Proactively ensures all routine and non-routine events are completed in a timely manner. assessment, evaluations, long-term feedback & follow-ups.
About Us :
Thomson Reuters, in collaboration with many of the financial industry’s largest firms, launches the Open Messaging Network, creating the world’s largest community of financial professionals and changing the way our customers communicate with their peers.
The Wider Image reimagines visual storytelling and brings Reuters images and information to life through an entirely new interactive experience, created exclusively for the iPad. It is the first responsive design experience for news photography and has received more than 25 awards for innovation, photojournalism and design.
Thomson Reuters expands its legal product portfolio with the acquisition of Practical Law Company and launches a new product strategy designed to support the evolving needs and workflows of legal professionals through a new class of solutions including Thomson Reuters Concourse, Firm Central and Hosted Practice Technology.
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