Company Name: Adobe
Job Title: Community Manager/Social Lead – Adobe Target
Experience: 1-3 years
Requisition ID: 42467
The Product Community Manager/Social Lead is responsible for using online communication to improve the success and satisfaction of the greatest possible number of customers for Adobe Target. The primary goal of the Community Manager/Social Lead is to ensure our customers have an exceptional experience using Adobe products and services. This should be pursued in direct communication to customers, as well as through indirect means such as initiatives to improve product quality.
What you’ll do
Proactively create, publish, and post material on social media channels, forums, blogs, and knowledgebase to increase customer success and satisfaction.
Reactively respond to questions, concerns, complaints, and other communications on social media channels, forums, blogs, and articles as appropriate.
Build and grow community through identification of customer base, promotion of community, content, and strategic initiatives to drive customers from legacy channels
Nurture and identify super users
Knowledge & skills
Experience with digital & interactive marketing concepts & technologies – web, search, social media, community & mobile
Highly self-motivated, organized and professional, including the ability to work independently and partner effectively within and outside of immediate team to achieve desired results
Exceptional analytical skills including the ability to synthesize and create insights from a wide variety of data and information types and sources
Must Requirement: BS/MS degree (BTech/MTech degree equivalent in India)
Preferred: BS/MS & MBA (MBA not a must but desirable)
Adobe is the global leader in digital marketing and digital media solutions. Our tools and services allow our customers to create groundbreaking digital content, deploy it across media and devices, measure and optimize it over time, and achieve greater business success. We help our customers make, manage, measure, and monetize their content across every channel and screen.
Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)