Company Name: American Express
Job Title: Relationship Officer
Location: Mumbai, MAHARASHTRA
Experience: 0 to 3 years
Driving business through defined channels of acquisition [Retail, Corporate, Venue-sales] ensuring all performance standards are met viz. business targets, controls and compliance engaging with premium customers to build relationships, and delivering a positive customer experience while acquiring new customers expansion of internal and external relationships, and drive sales results demonstrating the highest levels of controls and compliance adherence in the sales process and in personal conduct Key accountability metrics will include: New Card Acquisition from the sales team % of acquisitions that are HVCM
First year attrition rate Controls and compliance defects .
This role may be subject to additional background verification checks.
Strong sales and customer focus Strong relationship and influencing skills
Effective communication skills
Demonstrate personal excellence
Effective time management MBA with 0 to 3 years experience or graduate with 1 to 4 years of experience
We are a Global services company and the world’s largest Card issuer.
Our direct relationships with millions of consumers, businesses and merchants worldwide—combined with our leading edge marketing, information management and rewards capabilities—enable us to offer an array of valuable services that enrich lives, build business success, encourage financial responsibility and create communities of people with common interests.
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