Company Name: Aptean
Job Title: Analyst- CS Operations
Department: Customer Support
Experience : 2 years
Aptean is a leading provider of industry-focused mission critical enterprise software solutions. We build and acquire solutions to support the evolving operational needs of our customers. Our solutions help nearly 5,000 organizations stay at the forefront of their industries by enabling them to operate more efficiently, thereby ensuring higher customer satisfaction.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
1.Collect, organize and publish content from the global management team. 2. Develop and maintain consistent release schedule for deliverables. 3. Write and/or edit English documents, including but not limited to: Newsletters, User Manuals, Briefings, Functional Designs, Requirements, Guidelines and FAQs. 4. Coordinate and communicate schedules, activities and status of tasks to employees at various levels in the organization.5. Understand and adhere to version control on revisions, track approvals and maintain archives of published content.
Work Experience Typically requires a minimum of 2 years of related experience with a Bachelor’s degree; or 1 year and a Master’s degree; or a PhD without experience; or equivalent work experience. Typical range of experience is 2-5 years. Knowledge • Must be able to speak and write English fluently • Microsoft Excel, Word, and PowerPoint skills required • Understanding of Project Management techniques desirable • Technical / Content Writing background preferred Skills and Abilities • Detail- and Task-oriented with a track record of high quality work product • Quick learner and adaptable
About Us :
Aptean attracts a culturally diverse group of employees who have deep expertise in delivering world-class software solutions. You’ll work with motivated, high-caliber colleagues in a creative and ethical business environment.
We deliver superior customer experiences that translate into real-world success. With a track record for product and service innovation, Aptean is a financially stable company with a commitment to market leadership in all the industry segments we serve. If you have experience in delivering, marketing, or selling complex enterprise software and information technology solutions, we want to meet you today.
Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)