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Vacancies at GE Capital – Wanted Graduates of all Streams

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)

http://recruitercard.com/rsatschedule.htm

Company Name: GE Capital

Job Title: Associate 1 – Customer Service Representative Job

Location: Chennai

Experience: 1-2 years

Job Number: 2381349

Job Description:

Role Summary/Purpose:
Would be part of the customer services team handling inbound calls / emails from Credit Card holders.
Needs to ensure all Customer Services Complaints & Queries are resolved as per the TAT defined
Responsible for achieving the call center targets on a daily basis like AHT, Productivity, Cross sell,
retention, First call resolution along with ensuring high quality of service with zero unscheduled leaves/ absenteeism.
Would be required to contribute to cross sell targets through inbound as well as outbound channels.
Job requires Compliant to Business Policy, processes and procedures

Qualifications/Requirements:
Desired- 1-2 years’ experience in Customer Services- in a customer-facing role.
Graduate in Any Discipline
Looking for candidates who are multi lingual (Mandatory Tamil, English and preferably Hindi as third language. Anyother language apart from these three would be added benefit

About Us:
GE is building the world by providing capital, expertise and infrastructure for a global economy. GE Capital has provided billions in financing so businesses can build and grow their operations and consumers can build their financial futures. We build appliances, lighting, power systems and other products that help millions of homes, offices, factories and retail facilities around the world work better.

Apply Here:

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)

http://recruitercard.com/rsatschedule.htm

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