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Vacancies at IBM – Wanted Graduates of all Streams

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R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)

http://recruitercard.com/rsatschedule.htm

Company Name: IBM

Job Title: Technical Support Professional

Location:  Andhra Pradesh

Experience: 1-2 years

Job Id:26666BR

Job Description:
IBM has been present in India since 1992. IBM India’s solutions and services span all major industries including financial services, healthcare, government, automotive, telecommunications and education, among others. As a trusted partner with wide-ranging service capabilities, IBM helps clients transform and succeed in challenging circumstances.

Roles and Responsibilities:
First level support to the client via multiple sources such as Email, Phone and URC.
Provide superior customer service and training to clients.
Provide quick problem solving including, but not limited to, fixing errors, creating alternative methods of completing a task, correcting user errors, and correcting system inconsistencies.
Become exceptionally familiar with IBM Smarter workforce products and services
Liaise with software engineering, product management and technical consultant teams for up to date information on the tickets and escalations
Proactive in following on new product releases and enhancements and respond to client queries.

Additional Information :
his individual will need to demonstrate proficiency in MS Office Software, especially Word, Power Point, and Excel with a basic understanding of technology.
Must have high level of interpersonal skills as the position continually requires poise, initiative, tact, and diplomacy.
This individual must be able to interact and communicate with individuals at all levels of the organization.
This work requires continual attention to detail in meeting deadlines and understanding priorities.
This individual must be personally equipped to work in a fast paced environment with a demonstrated ability to juggle multiple competing tasks and demands.

About Us:
For five years, IBMers have been working with companies, cities and communities around the world to build a Smarter Planet.
We’ve seen enormous advances, as leaders are using an explosion of data to transform their enterprises and institutions through analytics, mobile technology, social business and the cloud.

We’ve also seen how this new era is starting to create winners. They’re changing how their decisions are made. They’re redesigning how their teams work, reassessing how to serve their customers, and changing the very nature of business.
It’s the ability to harness data that gives these leaders their competitive advantage in the era of “smart.”

Apply Here:

Apply To Attend
R-SAT Exam (Recruitment Test)- To Get Short Listed ( 2014-2015 & 16 Freshers)

http://recruitercard.com/rsatschedule.htm

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