Company Name : Mphasis
Job Title : ASSOCIATE PROCESSOR
Job ID : 366698
Location : Chennai
Experience : 1 - 3 Years Experience
Requirements :
- 2+ years of current experience in Financial Services with Loan Processing experience preferred
- Knowledge of processing, underwriting and closing procedures
- Excellent customer service and communication skills
- Detail oriented and excellent organizational skills
- Able to prioritize multiple competing tasks and manage time effective in a fast paced environment
- Problem-solver with strong analytical skills
- Adheres to directives, procedures and standards
Responsibilities :
- Collecting and analyzing documents to submit to Underwriting for final approval
- Communicating expectations, requirements and program details though established communication standards
- Maintain daily workflow prioritization to ensure pipeline management meets required closing dates
- Order all required verifications, documentation and subsequent follow-ups and ensures all timeframes and compliance requirements are being met
- Verify conditions of approval which may include customer income/assets documentation, resolves routine title issues including vesting issues, child support liens, judgment liens, mechanic liens and undisclosed liens and reconveyances
- Provide excellent customer service to internal and external clients by demonstrating expertise, thoroughness, thoughtfulness, politeness and enthusiasm
- Ensure customer service surveys maintain the rating level designated by management
- Communicate with all parties involved in the transaction to keep them informed of file status
- Review and analyze all necessary documentation, including borrower docs and third-party docs
About Us :
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients