Company Name: Wipro
Job Title: Technical Service Desk
Location: India
Experience: Freshers
Job Code : 541415
Mandatory Skills : TIS Service Desk
Job Description :
Key skills required for the job are:
TIS Service Desk (Mandatory)
As an Administrator, you should be able to Monitor the IT Infra structure for its availability, capacity usage, hardware and OS errors and failures. Handle first-level incident / problem determination and resolution on a 24x7 basis Service incidents and queries within the agreed service levels. Timely escalation of incidents to higher levels when required. Log file monitoring for errors. Perform daily, weekly and monthly proactive housekeeping and monitoring activities Vendor co-ordination, Perform basic Service Requests based on Standard Operating Procedures. Follow quality / security process defined for the engagement
Minimum work experience: 0 - 1 Years
Roles & Responsibilities :
Mandatory Skills: TIS Service Desk TIS Service Desk, Infra SD Remote User and Device Management Desirable Skills: Language Skills: English Language
Walk-in Date: 21-Apr-2018
About Us:
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.